Privacy Policy

Privacy Policy Summary

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Personal information is collected in order to provide the functionality and service of EZ File Drop, ezfiledrop.com, and app.ezfiledrop.com, collectively referred to as The Service or The Services. The Services are owned and operated by EZ File Drop LLC, referred to as the Owner.

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Any personal identifiable information collected from you is collected solely for our ability to provide The Services.

If you have questions about this Privacy Policy, you may contact:

EZ File Drop LLC
7172 Regional Street, #506

Dublin, CA 94568
contact@ezfiledrop.com

Types of Data collected

Among the types of Personal Data that The Service collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; email address; billing information, and various types of Data.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using The Service.

Unless specified otherwise, all Data requested by The Service is mandatory and failure to provide this Data may make it impossible for The Service to provide its services. In cases where The Service specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by The Service or by the owners of third-party services used by The Service serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through The Service and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and Place of Processing the Data

Methods of Processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of The Services (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal Basis of Processing

The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
Processing is necessary for compliance with a legal obligation to which the Owner is subject;
Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Where Data is Processed

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention Time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The Purposes of Processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Access to third-party accounts, Tag Management, Registration and authentication, Contacting the User, Hosting and backend infrastructure, Infrastructure monitoring, Managing contacts and sending messages, User database management, Interaction with live chat platforms and Traffic optimization and distribution.

Data Sharing

We do not transfer or disclose your information to third parties for purposes other than the ones provided.

Data Protection

Security procedures are in place to protect the confidentiality of your data.

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EZ File Drop was built with security as a primary design focus. This begins with using HTTPS to ensure communication between the client’s web browser and our services is secure. HTTPS is the industry standard for the secure transmission of sensitive data across the web. It establishes communication between both ends of the connection and uses private and shared security keys to encrypt and decrypt the information during transport.¹ Large files sent with EZ File Drop are broken into chunks and transferred to EZ File Drop’s secure storage on Amazon S3.

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HTTPS uses an encryption protocol to encrypt communications. The protocol is called Transport Layer Security (TLS), although formerly it was known as Secure Sockets Layer (SSL). This protocol secures communications by using what’s known as an asymmetric public key infrastructure. This type of security system uses two different keys to encrypt communications between two parties.

While the intermediary transfer of files to Amazon S3 is necessary for the functionality of EZ File Drop, this step also provides the framework needed for several of the core features of EZ File Drop. Additionally, transferring files to Amazon S3 is much quicker than transferring to most cloud storage services directly. While at Amazon S3, your files are stored without public access, and the process of transferring them to your cloud storage service (Google Drive, Dropbox, Box, Microsoft One Drive, or FTP server) commences. Amazon S3 encrypts all object uploads and buckets and maintains strict compliance with numerous regulatory requirements.²

Authorization and Authentication with your cloud storage services use OAuth2 for transparency about the permissions requested and gives you complete control to revoke access from EZ File Drop should you need to in the future. These keys are encrypted, stored securely, and decrypted only when needed to upload your files to the cloud storage service.

Using only the features you have authorized on your cloud storage service, EZ File Drop again establishes a secure connection using HTTPS and uploads the files to the folders you have selected. When this upload is complete, the temporary files at AWS are deleted. If for some reason this transfer fails (such as your cloud storage drive being full) EZ File Drop holds the temporary files in Amazon S3 and allows you to initiate a retry from the EZ File Drop Admin panel for up to three days. If the transfer process has not been completed within this three-day period, the temporary files are deleted and the retry feature will no longer be available.

The access and security of the files to your upload destination depend on the access permissions and security settings of your cloud storage service. When properly configured, they can be incredibly secure. For instance, Google Drive data centers have all data encrypted in transit and at rest and have tools designed to detect and block threats like spam, phishing, and malware conforming to strong industry standards and practices.³

Artificial Inteligence Usage

We want to be clear about how we handle your data in connection with AI. We do not use your personal information or any other user data to train artificial intelligence or machine learning models. All information you provide is used strictly for the purposes described in this Privacy Policy—such as delivering and improving our services—and is never repurposed for AI development. If our practices regarding AI change, we will update this Privacy Policy accordingly and notify you in a transparent manner.

The Rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data. Doing so may restrict or prevent the Users ability to use The Service.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details About the Right to Object to Processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to Exercise These Rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookie Policy

www.ezfiledrop.com uses Cookies.

Additional Information. . .

Legal Action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of The Service or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional Information about User's Personal Data

In addition to the information contained in this privacy policy, The Service may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, The Services and any third-party services may collect files that record interaction with The Services (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information Not Contained in this Policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” Requests are Handled

The Service does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their respective privacy policies.

Changes to this Privacy Policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within The Service and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

This privacy policy relates solely to www.ezfiledrop.com, app.ezfiledrop.com and all related services of EZ File Drop LLC, if not stated otherwise within this document.

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